Hi everyone. Have you wonder why sometimes when you on your router and you are not able to go internet?? Here is some tips for you to troubleshoot on your own.
1. Go to Start > Control Panel > Connections > Local Area Connection > Support
2. Look at Default Gateway, remember the IP address
3. Open Internet Explorer, type in the dafault gateway IP
4. Type in the username and password for the router (usually is admin and admin / admin and no password)
5. Check the Status page whether the PPPoE is connected
6. If it does not shows you any IP address, you may call to Streamyx to check whether is account session hang
Streamyx hotline: 1300 88 9515
- Press 2 for English
- Press 1 for Streamyx
- Press 3 for Customer Service
Just tell them that you suspect your account session hang, and they will do the rest for you.
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1 comment:
haha.. wat to do?? coz is Streamyx mah..
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